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Elaine

Introduction I make appointments appropriate to the patient’s needs and wishes. I help as best I can with any queries or questions the patients may have and try to find the answers. I worked in a Solicitor’s office and in sales before coming to Hollyhusrt in 2012.

Emma

Introduction We are here to assist in the smooth running of the surgery and the reception area, we book patients in with the correct clinicians, help with prescriptions and ensure admin work is done in a timely manner. I have worked as Travel Agents for over 10 years and my previous job was working as … Continued

Katie

Introduction As a Receptionist, I answer patients’ enquiries in a timely manner and check patients into their appointments. Before I worked for the NHS I worked for Northumbria Police at the Federation office. I joined Hollyhurst in February 2021.

Ana

Introduction I joined the practice in early 2022, and my role as a Receptionist includes answering enquiries in a timely manner and checking patients in for their appointments.

Nicole-Louise

Introduction Since joining the practice in July 2021, my role has been dealing with patient enquires, arranging appointments, ordering medication, sorting and filling out patient documents along with the usual day-to-day running of reception.

Dawn

Introduction I joined Hollyhurst in March 2002 as a Receptionist. My role is to ensure the smooth running of the practice by answering the phone, booking appointments and answering queries from patients