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PATIENT INFORMATION

Who is being vaccinated next?

The NHS is prioritising vaccinating those experts have agreed will benefit from having it the most.

From Monday 15th February, the following people are being invited by the NHS to have their vaccine.

  • Cohort 5 – all those 65 years of age and over
  • Cohort 6 – all individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality

People may also receive a letter from the National Booking Service inviting them to book at a Large Vaccination Centre online or by calling 119. In the North East this is Newcastle’s Centre for Life and the NHS Nightingale Hospital North East, Sunderland with a third Large Vaccination Centre location opening in Durham opening soon.

People may wish to wait a little while until they receive an invitation from their own GP practice as this is likely to be closer to where they live and might be more convenient depending on individual circumstances.  If you want to wait to be called by your local GP vaccination service then don’t respond to the national booking service invitation.

The way the cohorts are being invited may result in a younger person with a underlying health condition being offered an appointment before someone in the over 65 year age group.  This doesn’t mean you have been missed so please wait until the NHS contacts you.

In the meantime, the message remains the same – the NHS will be in contact with you when the time is right for you to be invited for your vaccine. Please do not contact your GP Practice, we will contact you in due course.

Thank you for your ongoing support and patience.

 

TEXT TO BOOK COVID VACCINE ONLINE

The practice is starting to send out text messages inviting patients to book a COVID vaccine online. Strict numbers of invitations are being sent out, depending on how many vaccines we are expecting. We are inviting our patients in priority order, so it is important that you do not share the link to anyone else. People not registered at the practice and not in the current invitation list will have their appointment cancelled, and will not receive a vaccine even if they turn up at Blaydon.

The text will say:  I.J.Healthcare invites you to book a COVID vaccine at Blaydon by going to [link]. We are prioritising invites, so do not forward this link to anyone else.  If you have difficulties in booking please contact the surgery on 01914990966.

The link is a bit.ly short link to make it easier to type, so will not include the practice name.  Please only contact the surgery if you are genuinely having problems accessing the link.

The booking site will ask you for your name, date of birth, NHS number (or postcode if you don’t know your NHS number), phone number and email. The NHS will never verify your identity by asking for bank details or ask for payment; this vaccine is free and in the UK can only be given by the NHS.

Online Consultations

We offer online consultations via E-Consult which you can access via the banner on our home page.

Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours.  The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays.  They will not be read Monday-Friday between the hours of 1800 – 0900. Please contact 111 during out of hours or 999 if this is an emergency.


Coronavirus

Important information about the coronavirus (COVID-19)

The NHS across Gateshead and South Tyneside will be better prepared for outbreaks of new infectious diseases, if the public follows Public Health England advice.

The NHS has put in place measures to ensure the safety of patients and staff which may mean your patient experience is subject to change.

The Chief Medical Officer announced on Friday 13 March that the country is moving into the ‘Delay’ stage of the response to coronavirus (Covid-19).

The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:

  • a high temperature or
  • a new continuous cough

Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you’re staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online. View

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Information remains subject to regular change and updates. More information can be found on the

We are requesting that anyone who has recently returned from any affected areas and are showing any acute respiratory/viral symptoms (fever, cough, diarrhoea)  to not attend the GP Surgery.  Please self isolate and contact NHS 111 for advice. 

View

 

View Information regarding social distancing and vulnerable people

Face Coverings Exemption

There is no requirement for GPs to confirm eligibility for exemption from using face coverings.

relating to their use on public transport.

View easy read version of this guidance 

Please see further information below from our


Our Practice is highly patient focused and we have a multidisciplinary approach to patients’ health care. We aim to deliver the best for our patients by combining the skills of the practice team with other health and social care workers in the community.

We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.

This website is aimed at providing you with the important information about our practice, our services and our staff in addition to some other useful information and tools available for you to use. Please have a look around and send us any comments or suggestions if you like. We can use your comments and ideas to improve our online services and develop the content of this site accordingly.

A ‘healthy lifestyle’ is what we recommend:

  • Stop smoking
  • Eat a balanced diet with plenty of fruit and veg
  • Exercise regularly
  • Keep alcohol intake within recommended limits

Online Services (Patient Access)

We now offer online booking appointments, ordering of repeat prescriptions and online access to summary information within patient records, i.e allergies and adverse reactions.  Please see reception staff to access this service.

Home Visiting Guidelines

Most patients who need to consult a GP will be seen at the surgery but we continue to make a limited number of home visits when this is appropriate.

Our guidelines are in accordance with the National and local recommendations and are produced below.

GP Visit Recommended
GP home visiting can make good sense and is the best way of giving a medical opinion in cases involving:

  • The terminally ill
  •  The truly bed-bound patient, for whom travel to premises by car would cause a deterioration in their medical condition

GP Visit is Not Usual
In most of these cases, to visit would not be appropriate:

  • Common symptoms of childhood illnesses: fevers, cold, cough, earache, headache, diarrhoea/vomiting, and most cases of abdominal pain. These patients are usually well enough to travel by car. It is not harmful to take a child with a fever outside. These children may not be fit to travel by bus or to walk, bur car transport is available from friends, relatives or taxi firms. It is not a doctor’s responsibility to arrange such transport.
  • Adults with common problems: such as cough, sore throat, influenza, back pain and abdominal pain, are also readily transportable by car to a doctor’s premises.
  •  Common problems in the elderly: such as poor mobility, joint pain and general malaise, would also be treated by consultation at the doctor’s premises. The exception to this would be the truly bed-bound patient.

To request a home visit please contact the surgery on 01914990966/01914133459 ideally before 11 am.

Electronic Services

We are currently live with Electronic Prescription Service. EPS enables prescribers to send prescriptions electronically to a dispenser (such as a pharmacy) of the patient’s choice.  Please let reception staff know your nominated pharmacy.

Healthwatch Gateshead

Because we all care is an initiative from the CQC and Healthwatch England to capture feedback and information from peoples experiences of health and social care especially during the Covid pandemic. We would be very grateful if you could spare the time to complete an online survey at and follow the links to ‘Because we all care’  or you can talk to Healthwatch direct by contacting 08081789282.

Digital Services

Our practice continues to look at improving their services.  There has been a significant use of digital access and digital services across our practice and we would appreciate hearing about your experience, what works well and what improvements can be made. If you could share your experience by clicking on the link which takes you to a short anonymous online survey. We really appreciate your time and thank you in advance.

 

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